Millions of people transfer money to their relatives throughout the world every day. To enable you to protect yourself as effectively as possible against fraud, it is important for you to always remain vigilant about whom you are transferring money to. The following information will help you achieve this.

Do NOT divulge the details of the transfer to a third party.

Be careful when a stranger asks you to send money!

You should NOT proceed with your transaction if it’s:

  • To a friend or family member for an emergency situation you have not personally confirmed
  • To someone you personally do not know or have met online
  • For an internet purchase
  • For an employment opportunity
  • To claim lottery or prize winnings
  • For a rental property
  • For a credit card or loan fee
  • From a check deposited in your account until it clears which can take weeks.

Remember, the money transfer can be paid out to the receiver within a short time* and after the money is paid, you cannot obtain a refund from WorldBridge / Western Union, even if the transfer was the result of fraud.

* Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones or selection of delayed options. Additional restrictions may apply. See Terms & Conditions for details.

Download Fraud Booklet

File a fraud complaint with Western Union press here
Call our Fraud Hotline at 00800 3315 3135